Delete your Ternivo account

Account and data deletion information

Ternivo allows account holders to initiate deletion of their account and associated user data. The preferred method is from inside the Ternivo app while signed in.

Delete from the app

  1. Open Ternivo and sign in.
  2. Open Profile or Settings.
  3. Choose Delete account.
  4. Review the deletion notice and confirm.

If you cannot access your account

Email support@ternivo.app from the email address associated with your account and request account deletion. We may need to verify account ownership before completing a request submitted outside the authenticated app.

What deletion covers

Deletion is intended to remove the Ternivo account and user-associated active data, including profile data, trips, itinerary content, reservations, uploaded trip documents, sharing relationships, device registrations, and other account-linked content, subject to limited retention required for security, fraud prevention, legal compliance, dispute resolution, or backup lifecycle requirements.

Shared trips

Deleting your account removes your access and account-linked participation. Information independently owned by another traveler may remain in that traveler's account.

Questions

For privacy questions, contact privacy@ternivo.app. For account help, contact support@ternivo.app.